nustra game Terms and Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the player") and nustra game ("the platform", "we", "us") governing your access to and use of the nustra game website and all associated services, including games, promotions, account management tools, and customer support.

By registering an account, making a deposit, or accessing any game or feature on nustra game, you confirm that you have read, understood, and agreed to be bound by these Terms in full. If you do not agree with any part of these Terms, you should not use the platform.

nustra game reserves the right to amend these Terms at any time. Updated Terms will be posted on this page with a revised date. Continued use of the platform following an update constitutes your acceptance of the revised Terms.

To register and play on nustra game, you must satisfy all of the following conditions at the time of registration and throughout your use of the platform:

• You are at least 21 years of age.
• You are a resident of the Philippines.
• You are accessing the platform voluntarily for personal entertainment, not on behalf of a third party.
• You are not acting in a professional capacity or as part of a syndicate for the purpose of exploiting the platform or its promotions.
• You are not a current employee, contractor, or immediate family member of an employee of nustra game.
• You are not accessing the platform from a jurisdiction where online gaming is prohibited.

nustra game may request documentary evidence of eligibility at any stage. This includes but is not limited to a valid Philippine government-issued ID (such as a PhilSys card, passport, or driver's licence) and proof of residential address. Failure to provide satisfactory documentation may result in account suspension pending review.

Each player is permitted to hold only one account on nustra game. Opening multiple accounts — whether under the same name, different names, shared devices, or shared payment methods — is strictly prohibited.

You are responsible for maintaining the confidentiality of your account login credentials. nustra game will not be liable for losses arising from unauthorised access to your account caused by your failure to keep your credentials secure. If you suspect your account has been accessed without your authorisation, contact support immediately.

• You must provide accurate, truthful, and complete information when registering your account.
• Account details, including registered name and identity information, cannot be transferred to another person.
• You must not allow other individuals to use your account.
• nustra game uses OTP-based verification and SSL-encrypted sessions to help protect your account from unauthorised access.

nustra game reserves the right to suspend or permanently close any account found to be in violation of these rules, and to withhold any balance pending investigation where fraudulent or deceptive conduct is suspected.

All deposits on nustra game are processed in Philippine Peso (PHP). Accepted funding methods include local Philippine online banking, bank transfers, and registered Philippine e-wallets. Credit cards and cryptocurrency are not accepted as deposit methods.

Deposits must be made from a payment account that is registered in your own name and matches the identity on your nustra game account. Third-party deposits — where the source account belongs to a different individual — are not permitted and may trigger an account review.

• Minimum and maximum deposit amounts vary by payment channel and are displayed in the cashier section of your account.
• nustra game does not charge a fee for processing deposits, but your payment provider may apply its own transaction fees.
• Deposited funds are held for gaming purposes only and are not interest-bearing.

If a deposit fails to reflect in your account within the expected timeframe, contact support through your account dashboard with the transaction reference and date. Do not attempt duplicate deposits without first confirming the status of the original transaction.

Withdrawals may only be made after your account has completed the KYC identity verification process. Unverified accounts are not eligible to withdraw funds. Verification requires a valid Philippine government-issued ID and proof of residential address.

Withdrawals are sent to the same payment channel used for your most recent qualifying deposit, in line with standard anti-money-laundering practices. The minimum and maximum withdrawal amounts per channel are shown in your account's cashier section.

• Standard processing time for withdrawals varies by payment channel. Bank transfers within the Philippines typically complete within one business day after processing.
• nustra game processes withdrawal requests promptly, but transfer timing after processing is subject to the receiving financial institution's schedule.
• Withdrawal requests involving funds from bonus credits are subject to the wagering conditions associated with each promotion. Unwagered bonus funds are not withdrawable.
• nustra game reserves the right to carry out enhanced due diligence checks before processing large withdrawals.

All bonuses and promotional offers available on nustra game are subject to individual terms including wagering requirements, eligible games, minimum deposit conditions, expiry periods, and maximum withdrawal limits. These conditions are displayed alongside each offer on the Promotions page and within your account dashboard when an offer is active.

By claiming any bonus or promotion, you agree to the specific terms applicable to that offer. If you are unsure about any promotion's conditions, do not claim it until you have reviewed the full terms attached to it.

• Bonus funds and real-money funds may be held in separate balance pools and drawn down in a specific order — this is detailed in each promotion's terms.
• nustra game reserves the right to withdraw, modify, or cancel any promotion at any time, with reasonable notice where possible.
• Attempting to abuse or exploit promotions — including using multiple accounts, coordinated play, or other irregular patterns — will result in forfeiture of bonuses and may lead to account closure.
• Promotional offers are intended for personal recreational use only.

All game outcomes on nustra game — including slot spins, live casino hands, eBingo draws, and sports bet settlements — are final once confirmed by the platform's systems. Disputes regarding individual game results must be raised with support within seven (7) days of the relevant event.

Slot and casino game results are determined by certified random number generator (RNG) systems. Sports bet results are settled according to the official result of the relevant event and the rules of the specific market wagered on. eBingo draws are conducted in real time under standard bingo draw rules.

• In the event of a disconnection during a game round, the outcome will be determined and settled according to the game's standard completion rules once the connection is restored.
• nustra game reserves the right to void bets placed in error, including bets accepted at incorrect odds due to a technical fault.
• Bets placed after an event has started — without the express availability of live in-play markets — may be voided.

nustra game is committed to providing a safe gaming environment. Players are encouraged to set personal limits on their deposits, session time, and wagering activity. Self-exclusion and account pause options are available in your account settings at any time.

Gaming on nustra game is intended for entertainment only. nustra game does not endorse or encourage gaming as a method of generating income. If you believe your gaming has become problematic, we encourage you to use the self-exclusion tools available or seek support through independent channels.

The following activities are prohibited on the nustra game platform and will result in immediate account suspension, forfeiture of funds, and potential legal action:

• Opening more than one account, whether under your own name or another identity.
• Using automated software, bots, or scripts to interact with any part of the platform.
• Colluding with other players to manipulate game outcomes or exploit promotions.
• Engaging in money laundering, fraud, or any other illegal financial activity through the platform.
• Attempting to access another player's account without authorisation.
• Misrepresenting your identity, age, or location during registration or verification.
• Deliberately exploiting software bugs or technical errors to gain an unfair advantage.
• Depositing funds from payment accounts not registered in your own name.

nustra game monitors accounts for irregular patterns and reserves the right to investigate and take action on any account suspected of engaging in prohibited conduct, including withholding funds pending investigation.

nustra game collects and processes personal information in accordance with its Privacy Policy. By registering an account, you consent to the collection and use of your personal data as described in that policy.

Your personal data — including identity documents submitted for KYC, transaction records, and gameplay history — is stored securely using industry-standard encryption. Data is used for account management, identity verification, fraud prevention, regulatory compliance, and improving the platform's services.

nustra game does not sell personal data to third parties for marketing purposes. Relevant transaction data may be shared with financial institutions and payment processors as required to complete transactions or meet compliance obligations.

nustra game may update these Terms at any time. When changes are made, the "Last updated" date at the top of this page will be revised. We will make reasonable efforts to notify active players of material changes through account notifications or platform announcements.

Your continued use of nustra game after a change to these Terms has been posted constitutes your acceptance of the updated Terms. If you do not agree to any revised Terms, you should stop using the platform and contact support to close your account.

If you have questions about these Terms or wish to raise a dispute regarding your account, a game result, or a transaction, please contact the nustra game support team through your account dashboard. Include all relevant details — account name, date, game or transaction reference, and a description of the issue — to help the team resolve your query as efficiently as possible.

nustra game aims to respond to all account queries and disputes within a reasonable timeframe. VIP members receive priority handling through dedicated support channels.

You may also reach the support team by email at the address displayed in the site footer. Email contact is best suited to non-urgent queries or matters requiring a written record.